Shipping costs, payment and shipping

Shipping costs for insured parcels within Germany:

Standard items in Germany up to 5 KG: 5,50 Euro

Standard items in Germany up to 10 KG: 9,00 Euro

Standard items in Germany up to 31 KG: 17,00 Euro

Dispatch to parcel stations is also possible.

We ship with the DHL parcel service, standard delivery time of the DHL parcel within Germany is one to three working days.

 

Shipping costs for insured parcels to European countries:

Austria, Belgium, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Denmark, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom:

Packages up to 2 KG: 12,50 Euro

Packages up to 5 KG: 16,50 Euro

Packages up to 10 KG: 21,50 Euro

 

Shipping costs for insured parcels to non-European countries:

Lichtenstein, Norway, Russian Federation:

Packages up to 2 KG: 20,00 Euro

Packages up to 5 KG: 31,50 Euro

Packages up to 10 KG: 39,00 Euro

 

Switzerland:

Packages up to 2 KG: 18,00 Euro

Packages up to 5 KG: 28,00 Euro

Packages up to 10 KG: 36,00 Euro

 

Canada, USA:

Packages up to 2 KG: 20,00 Euro

Packages up to 5 KG: 38,00 Euro

Packages up to 10 KG: 55,00 Euro

 

Australia, Brazil, Hong Kong, Indonesia, Japan, Singapore, Malaysia, Thailand:

Packages up to 2 KG: 20,00 Euro

Packages up to 5 KG: 47,00 Euro

Packages up to 10 KG: 64,00 Euro

 

Disposability

All our products are available for immediate delivery, unless otherwise stated. However, individual items can be sold out quickly and may not be reorderable.


Customs clearance costs

In non-EU countries, customs clearance costs are incurred. In this case, we will charge the net value of the goods (value of goods less VAT, shown on the summary page of the order) plus the corresponding shipping costs.

Customs duties and/or import charges will be levied once the package reaches the country. Fees for the customs clearance are charged to the customer, we have no influence on these fees and cannot predict their amount. Customs regulations vary considerably from country to country. For more information, contact your local customs office.


Orders general

The prices are subject to change without notice and are valid ex warehouse, plus VAT. the transport and packaging costs, which are automatically calculated in the shopping cart. There is no minimum order value. All prices are inclusive of VAT (depends on your country).

If articles are not available at the time of your order, we reserve the right to partial/subsequent delivery or partial cancellation of the articles that do not exist.

After sending your order, you will receive a confirmation e-mail with all article, delivery and payment data as well as information about the processing status of your order.

You can have your delivery sent to a delivery address that differs from the billing address. Specify the data during the ordering process. Please note that the invoice is always sent with the goods. If you wish to ship to a country for which no shipping costs are indicated, please send us an email. We will then calculate the shipping costs and inform you.

Delivery times

As a general rule: Orders paid by PayPal or SOFORT Überweisung have a delivery time of 2 to 3 working days within Germany.

Orders that are paid in advance have a delivery time of approx. 2 to 3 working days within Germany.

Delivery time in Europe after receipt of payment 4 to 14 working days (depending on the recipient country).

For shipments to non-European countries outside Europe, the delivery time depends on the type of shipment (airmail/landing/ship transport) and the destination.


We accept the following payment methods:

Payment in advance / Bank Transfer

PayPal 

SOFORT Überweisung

Payment methods and payment procedure

Payment in advance

We will send you an order confirmation with your order and our bank details by e-mail.

After the invoice amount has been credited to our account and the order number has been entered, we will ship the order within two working days.

Please make the payment only after receiving the order confirmation!


Payment via PayPal

For payments by Paypal, after automatically accessing the Paypal page, log into your own account and pay the invoice amount by credit card or bank transfer (depending on your own PayPal activation).

You will be redirected back to the shop after payment has been completed. The order will be shipped within two working day.

For more information please visit: www.paypal.com


Payment via SOFORT Überweisung

Entry of your online banking details, (such as PIN) and of the TAN, occurs entirely in the secure payment form of SOFORT GmbH, where the merchant has no access. The order will be shipped within two days.

By payment via Sofortüberweisung, the individual steps at a glance:

1. Step: Select your bank

Select your country and choose your bank with the help of the bank's sort code.


2. Step: Log in

Now you're in the login section: log in with your online banking login details such as your account number in combination with your PIN.


3. Step: Prepare the transfer

You will be asked for a confirmation code (TAN). Enter a TAN.

 
4. Step: Summary and delivery

You will now receive a summary of your transfer or an order confirmation from the online shop. Look forward to speedy delivery of your purchase.

 

For more information please visit: www.sofort.com


It is not possible to deliver by invoice.

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